At Flents (an Apothecary Products, LLC brand) we stand behind our products and quality controls. If you are not satisfied with an APL product you purchased from flents.com, you may request a refund or replacement product. Please note that because we are unable to control the quality of our products sold by unauthorized sellers, unless otherwise prohibited by law, the Apothecary Products 60-Day Satisfaction Guarantee is not available for products purchased from unauthorized sellers, including unauthorized Internet sites. The Guarantee is also limited to the original, end-user purchaser.
How To Claim The Guarantee
To submit a Guarantee request, please call one of our experts at 1(800) 328-2742 and have information available regarding where and when you purchased your product. If your request is approved, you will then need to mail your APL product, a proof of purchase, and your Guarantee approval confirmation number to:
Apothecary Products, LLC
11750 12th Ave S.
Burnsville, MN 55337
You must submit your Guarantee request within sixty (60) days of the date of purchase. Please note that you are responsible for costs incurred in mailing your product and proof of purchase.
APL reserves the right to verify information, require a valid proof of purchase, and to deny Guarantee requests in its discretion in cases of suspected fraud or if customer has abused the Apothecary Products 60-Day Satisfaction Guarantee.
Questions? We are here to help! Call us Monday-Friday 8:00 am to 5:00 pm CST at 800-328-2742 option 1, or email email@example.com