Shipping Policy
What is Flents' Shipping Policy?
Shipping (US)
- Standard shipping orders inside the continental United States are shipped USPS
- Standard shipping orders are charged by weight
- Expedited orders are charged a flat rate of $14.95
- Free Shipping over $35 is only valid on US orders
Shipping (Canada)
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International shipping to Canada rates and rules vary. Please contact us with any questions before placing your order.
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Outside of the United States, customs or duty charges may apply. Flents cannot predict and is not responsible for any customs or duty charges that the recipient may incur.
Please note: We cannot be responsible for packages that are lost/stolen by any mail carrier service unless we make a mistake on the shipping address. Also, shipping prices and timing may vary during promotional periods.
Timing of your Order and Delivery:
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Orders are normally processed and shipped within 1-2 business days following receipt.
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You will receive an order confirmation by email the same day of your order. You will receive an email with shipping confirmation when the order ships. If you are not able to find your order or shipping confirmation emails, please be sure check your spam or promotions folder.
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Processing and shipping timing are subject to change when you place an order during a promotion or during a holiday period. Please contact us directly at info@apothecaryproducts.com if you have questions regarding shipping time estimates.
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Standard shipping orders are shipped via USPS. Please allow between 3-10 business days to receive your order.
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Expedited orders are shipped via FedEx. Please allow between 1-2 business days to receive your order.
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All orders placed Monday – Friday prior to 2:00 PM CST will ship same day. Expedited orders placed on Saturday prior to 11:00 AM CST will ship on Saturday. All orders placed after 11:00 AM CST or on Sunday will ship the following Monday.
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Business days for purposes of shipping and shipping-time estimates are Monday through Friday, excluding US National and Federal Holidays.
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All orders are subject to reconfirmation of inventory on hand.